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Some of you maybe still confuse of how to add new email account on your office website. If you want to add new email account on your server, you will need to do it on your cPanel account. If you are our client, usually we already gave you the cPanel account and train you how to use some cPanel functions in the training session. 

But maybe you want to remember it. Or maybe some of you never know how to do it. Let's start the lesson in very easy steps:

1. What you need is your cPanel username and password. Some client ask where did i can get the cPanel account, and where should i access the cPanel? OK, let check your email or document that we sent to you to see for more details :). The website address that you should type on your browser to access your cPanel is usually like this: http://www.[your-domain-name.com]/cpanel (change your-domain-name.com to your real domain name)
2. If your login is successfully, click the Email Accounts menu on Mail tab like below:
   
    
   
    
3. Now you'll see the form like bellow:
   
    
   
   On this form, type email account that you want to create on Email text field. For example , if you want to add purchasing@lumonata.com, that you just need to type purchasing on Email text field. Type your password and retype it once again to make sure you type a correct password. If you type your password with numberic and letter combinations, strength signal will indacate your password strength is good or maybe strength. Than the last one, type your email quota. 
   
   Please note that your email quota will affecting your hosting space. If you set the quota to unlimited, and you not download your email to your desktop application, it could affecting your hosting space limit over quota.
   
   If all field has been filled, than now click the Create Account button.
   
   Now you can setup your email account on your outlook or other email desktop applications or access it via webmail that usually using this address www.[your-domain-name.com] /webmail/

Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts, joe@example.com and joseph@example.com, you could forward joe@example.com to joseph@example.com so that you do not need to check both accounts. Note that the forwarded mail will still be delivered to the original address as well.

This cPanel video tutorial shows you how to setup email forwarding in cPanel. Click "Play" button below to see cPanel video tutorial.

This tutorial shows you how to change the email account passwords. Just follow the steps below:

1. Login into your CPanel link this link: http://yourdomain.com/cpanel (be sure to replace yourdomain.com with your own domain name!) with the username and password.
2. Once at the main page, click on the Email Accounts icon.

This tutorial shows you how to set up Microsoft Outlook 2007 to work with your e-mail account. This tutorial focuses on setting up Microsoft Outlook 2007, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.

To set up an Internet e-mail account through Microsoft Outlook 2007, follow these steps:

1. Open Microsoft Outlook 2007. The Microsoft Outlook 2007 Startup wizard will displays automatically as below:
   
   
   

Ping is a way of how to test connection between two location in internet ( your computer and the traget server that you try to test ). The result that you will get is the report of time it takes to get response. This is the esiest way to test if your server is "up" or not.

Here are some totrials that we can explain to you about how to do ping test to your server in different Operating System (Windows, Mac OS X and UNIX / LINUX etc) :

Windows Operating System

• Open up the Windows command prompt by clicking on the the Start button, going to Run… and then type in CMD. Now, press the enter key on your keyboard and the command window should open.
• Type in ping, leave a space and then type in the domain name or IP address you wish to test. For example, if you wanted to ping our website, you would type:
  
  ping yourdomain.com
  
• Your last step, would be to hit the enter button on your keyboard.

Using a custom name server is not the same as simply like changing the DNS server for a domain. This usually couse some of us confuse, as some people think that just by entering the DNS server in whois records will solve thier problems.

With most registrars you will find this listed under the domain management page under such titles “Advanced Settings”, “Advanced Tools”, “Host Summary”, “DNS Hosts”, “Child Name Servers” etc.

Follow the directions below to register new or update current DNS servers in some listed registrars:

You can easily create an email account (example: yourname@yourdomain.com) from your hosting account Control Panel (cPanel). Just follow the steps below and you will be able to create your email account in cPanel:

1. Login into your CPanel (http://yourdomain.com/cpanel) with the username and password.
2. Once at the main page, click on the Email Accounts icon.